"Voice of Customer" Lecture to Enhance Community Service Quality
- Posted on:Oct 28, 2025
The Deanship of Student Affairs at the Abu Dhabi campus organized a lecture titled "Voice of Customer" in collaboration with the Ministry of Community Empowerment. The session was delivered by Mr. Saleh Al Breiki, Director of the Customer Happiness Center and advisory council member at the Deanship.
During the lecture, the speaker presented an overview of the ministry’s role in providing social support services, explained the mechanisms for accessing its programs, and highlighted the groups eligible for inflation allowance and support. He also discussed efforts to eliminate bureaucracy to ensure easier procedures and faster service delivery to beneficiaries.
This lecture reflects the Ministry of Community Empowerment's commitment to strengthening effective communication with partners, beneficiaries, and community members, listening to their feedback, and enhancing service development in alignment with government visions aimed at achieving excellence and leadership in community services.
